Contact Us
Talk to us
Need help choosing a case, checking an order or starting a return? Pick whichever way suits you. Please keep your order number handy if your question is about an order.
- Phone: +91 79824 47514
- WhatsApp: Message us on WhatsApp (+91 79824 47514)
- Email: support@carefone.in
- Contact form: use the form on this page and we'll reply by email.
Support hours: 10:30 am – 7 pm, Monday to Saturday. Messages sent outside these hours are answered when we are back.
Help with an order
- Track your order
- Start a return or replacement online
- Returns and refunds policy
- Shipping, delivery times and Cash on Delivery
Registered business details
CareFone is a brand of the business below.
- Legal name: STICKITY RETAIL (OPC) PVT LTD, trading as CareFone
- Registered address: Upper Ground Floor, H No 88, Gujranwala Colony, New Delhi 110009, India
- Customer care: +91 79824 47514 · support@carefone.in
- Website: https://carefone.in
Grievance Officer
If you are not happy with how we handled your order, return or refund, or you have a complaint about this website, you can write to our Grievance Officer. This is in line with the Consumer Protection (E-Commerce) Rules, 2020.
- Grievance Officer: Grievance Officer, CareFone (STICKITY RETAIL (OPC) PVT LTD)
- Email: support@carefone.in
- Phone: +91 79824 47514
- Address: Upper Ground Floor, H No 88, Gujranwala Colony, New Delhi 110009, India
What happens after you complain
- We acknowledge your complaint within 48 hours.
- We resolve it within one month from the date we receive it.
- Please include your name, order number, the problem and any photos or videos. This helps us sort it out faster.